Dynamic Process Analysis - Jack & Annet

 A dynamic process is one that is flexible and adaptable to different circumstances. At Frank’s Auto Repair, operations are the best representation of a dynamic process. Every repair holds uncertainty and the technicians, along with the rest of the team, must be ready to deal with new problems on the fly. The information system used in this process is R.O. Writer, which is a central location for repair orders, parts, vendors, customer data, and vehicle information. It is accessible to everyone in the shop and keeps information up to date so business can flow efficiently.  This is why we define steps in each major process as it helps us to improve the process and thereby achieve better results. Additionally, it is very important to stay up to date in this field where vehicle technology and systems are constantly changing. For example, as electric vehicles (EVs) gain popularity, technicians need to update their skills and methods to meet the specific requirements of EVs. In this way, Frank’s Auto Repair can not only maintain, but also strengthen its reputation for providing high-quality service.